Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from Bigbuybd?

Shipping charges are calculated based on your location and the weight of the product(s) in you order. In Dhaka city BDT 60 (up to 1kg) delivery charge will be applicable. 

Which payment methods are accepted in Bigbuybd?

We have various methods of payment options available for your best convenience. You can pay using bKash, Rocket, EMI facilities, Debit Cards and obviously Cash on delivery.

How long will delivery take?

In Dhaka city the product delivery takes 24-48 hours and in some cases it may take up to 72 hours.

How secure is shopping with Bigbuybd? Is my data protected?

All Your information is 100% safe and secure in our website, also the payment processing is highly encrypted providing further protection to our information database.

Do I receive an invoice for my order?

Yes! You will receive an invoice for your order. 

Send us an email

House 31, Road 29, Sector 7, Uttara, Dhaka 1230                       

Call us at +8801301061997