Product Delivery Policy

General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. If you order after 6 PM, it will be considered as an order of next business day.

Unless there are exceptional circumstances, we make every effort to fulfill your order within (24-72) hours of the date of your order.

Damaged Items in Transport 

If there is any damage to the packaging on delivery, contact us immediately at support@bigbuybd.com.

Delivery Charges

Delivery charges are the costs undertaken by Bigbuybd and our logistics partners to bring your ordered item to your doorstep. Delivery charges are calculated based on your location and the weight of the products in you order.